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alt mobile
Open an account in minutes, get personal finance in a snap or a credit card in a flash and even access over 135 services in a few minutes.
Payments & Transfers
Enjoy the utmost convenience and simplicity when making utility payments and domestic / international fund transfers.
- Make payments for utilities, telecom, government, airlines and transport expenses
- Transfer funds easily
- Send to beneficiaries in the UAE irrespective of bank account
- Beneficiary can collect funds from any DIB ATM without a banking card
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Manage Your Money
Manage your finances via our app for a constantly updated overview of funds.
- Establish savings goals
- Track your funds progress
- Monitor your spends (account & card)
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On the go
Take your banking experience wherever you go with a single tap view, you can check your banking portfolio including accounts, cards, finances and perform transactions.
All-round Convenience
Stay on top of your banking relationship by using our timeline to view interactions and important banking events.
- Use interactive maps to locate branches, ATMs and CCDMs
- Schedule branch appointments
- Contact the bank for a step-by-step guide
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Scan the below QR code
A step-by-step guide on how to access alt mobile experience from the palm of your hand
- Download alt mobile to your Smart Phone by visiting the App Store or Google Play, scan QR code.
- Tap “Register” icon on the alt mobile login screen
- Enter your Card & PIN details and verify
- Enter USER ID & password
- Enter the required Security Credentials
Any Questions?
What is DIB alt mobile?
DIB alt mobile is a mobile banking application, compatible with iPhone and Android Phone devices that enables you to conveniently access banking services by downloading it from App Store or Google Play.
How can I start using the DIB alt mobile?
You can download the application to any of the supported devices directly from App Store and Google Play.
Is downloading the Application free of charge?
Yes it is completely free of charge.
Do I have to enter my username/password every time I login to DIB alt mobile?
No, login via Touch ID and face ID features are available for you based on your device features which lets you access the app by easiest way. To enable this feature go to Setting - Security Settings - Touch ID/Face ID Settings.
If I don’t have alt online User Name and Password Can I use DIB alt mobile?
Yes you can register through your card no and pin number through DIB alt mobile or alt online.
If I am a DIB alt online customer, can I use DIB alt mobile?
Yes you can use it with the same user name and password.
Can I use the service while roaming?
Yes, you can use the service as long as you have Wi-Fi connectivity or subscribed data roaming service through your operator.
What is an MPIN?
MPIN is a 5-digit PIN code which enables you to access your DIB alt mobile easily and quickly without the need to create username/password or setting up a security profile. All you need is your card number and card PIN. An OTP will be sent on your DIB registered mobile phone, after which you will be able to setup a 5-digit PIN that you can use anytime to login to DIB alt mobile.
What are the services available on the DIB alt mobile?
- View accounts, cards and finance details
- Open investment deposit account
- Request cheque book
- Make card payments
- Request e-mail statements
- Setup card payments standing order instructions
- Activate Card
- Block Card
- Fund transfers
- Bill Payments
- Manage your finances via spending limits and saving goals.
- View your banking calendar
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